Thank you for shopping with Haiti Designs. Because our products are printed on demand and made especially for each order, our return and refund process is unique. Please read the policy below carefully before making your purchase.
Because each item is custom-made when ordered, we do not accept returns or exchanges for reasons such as:
Please review product descriptions, sizing charts, and custom details before completing your order.
If your order arrives damaged, misprinted, or incorrect, we will gladly replace it at no additional cost.
You may request a replacement if your item:
To process a replacement, contact us within 7 days of receiving your order and provide:
Send the information to: [Insert Contact Email]
If your package is marked as delivered but you did not receive it:
If the package is confirmed lost by the carrier, we may offer a replacement at our discretion.
Please note: We are not responsible for packages delivered to the wrong address if the shipping information provided at checkout was incorrect.
Because orders begin production shortly after they are placed, cancellations are only possible within the first 1–2 hours after purchase.
If the order has already entered production, it cannot be canceled or changed.
Refunds are only issued in the following situations:
All refunds are issued back to the original payment method.
If you upload or customize your own design, you are responsible for ensuring:
We do not offer refunds for low-quality results caused by low-resolution uploads.
Please note:
These differences do not qualify for refunds or replacements.
If you have questions about your order or need assistance with a replacement request, contact us:
Haiti Designs
Website: www.haitidesigns.com
Email: contact@haitidesigns.com
Thank you for choosing Haiti Designs! We appreciate your support and will always do our best to ensure a great shopping experience.
